Subprocessors
Services Chairside uses to operate, and what each one sees. We give notice before adding to this list.
| Service | Purpose | What it receives | Where |
|---|---|---|---|
| Hetzner Online GmbH | Server hosting | All application data (encrypted at rest) | Finland (EU) |
| OpenAI | Speech-to-text and note drafting | Consultation audio and transcripts with patient names stripped; deleted per zero-retention API terms | US/EU |
| Anthropic | Note drafting (optional alternative) | Transcript text with patient names stripped | US/EU |
| Google Workspace | Transactional email | Your email address and account emails — never clinical content | EU/US |
| Stripe when billing is enabled | Subscription payments | Your name, email and account ids — never clinical content, and your card details go only to Stripe, never to us | US/EU |
Patient audio is destroyed on transcription; clinical text is deleted after 7 days. Questions: info@millineer.com