Subprocessors

Services Chairside uses to operate, and what each one sees. We give notice before adding to this list.

ServicePurposeWhat it receivesWhere
Hetzner Online GmbHServer hosting All application data (encrypted at rest)Finland (EU)
OpenAISpeech-to-text and note drafting Consultation audio and transcripts with patient names stripped; deleted per zero-retention API termsUS/EU
AnthropicNote drafting (optional alternative) Transcript text with patient names strippedUS/EU
Google WorkspaceTransactional email Your email address and account emails — never clinical contentEU/US
Stripe when billing is enabled Subscription payments Your name, email and account ids — never clinical content, and your card details go only to Stripe, never to usUS/EU

Patient audio is destroyed on transcription; clinical text is deleted after 7 days. Questions: info@millineer.com